Bingo! Here’s the place where you’ll find the answers to all our frequently asked questions. It’s where life’s biggest problems get solved. ;)

Will I get free delivery?

I’m excited for my toys to arrive! How quickly can I expect them to come?

Do you ship to my country?

I want to track my parcel.

I’ve changed my mind about my purchase. Can I return my item?

My item is faulty. I’d like a refund.

I can’t decide which gift to buy. Can I buy a gift card?

Oops, my order never came. What now?

Can I make changes to an order I already made?

I’m so happy with my product. How do I leave a supercalifragilistic review?

An item that I want is out of stock. Can I be notified when it comes back in?

My email address has changed. How do I update my account details?

Still have a question?